Find quick answers to the most common questions about Vidyardhi – AP & Telangana Competitive Exam Preparation.
General
Vidyardhi – AP & Telangana Competitive Exam Preparation is an online learning platform offering courses, mock exams, and current affairs to help students prepare for competitive exams like UPSC, SSC, Banking, Railways, and more.
Yes! You can browse courses, view exam details, and read current affairs for free. Some premium courses and exams require a one-time purchase.
We cover UPSC, SSC, Banking (IBPS, SBI), Railways (RRB), State PSC, Defence, and many other central and state government competitive exams.
Yes. Vidyardhi – AP & Telangana Competitive Exam Preparation is fully responsive and works seamlessly on mobile, tablet, and desktop browsers. A dedicated app is coming soon.
You can reach our support team through the Contact Us page. We respond within 2–4 hours during business hours (Mon–Sat, 9 AM – 6 PM IST).
Account
Click the "Register Free" button on any page. Fill in your name, email, and password. You can also sign up instantly using your Google or Facebook account.
On the login page, click "Forgot Password". Enter your registered email address and we'll send you a password reset link within a few minutes.
Yes. Go to your Profile page after logging in and update your email address. You may need to verify the new address.
Yes. Visit your Profile settings and scroll to the "Delete Account" section. Note that deleting your account is permanent and will remove all your progress and purchase history.
No. Each user is allowed only one account. Creating multiple accounts may result in all accounts being suspended.
Contact us through the Contact Us page with your details and areas of expertise. Our team will review your application and get back to you.
Courses & Exams
Browse the Courses page and click on any course. For free courses, click "Enroll Now" and access starts immediately. For paid courses, complete the payment to unlock full access.
Access duration is mentioned on each course page. Most courses offer lifetime access, while some have a fixed validity period.
This depends on the exam settings configured by the instructor. Some exams allow multiple attempts while others are one-time only. Check the exam details page for this information.
Each question carries marks as specified in the exam. Most competitive-style exams follow a negative marking pattern where incorrect answers deduct marks. Correct marks and negative marks are shown on the exam detail page.
Certificate availability varies by course. Check the specific course page to see if a completion certificate is offered.
Yes. After submitting an exam, you can download a PDF of your result and the question paper from your results page.
Your answers are auto-saved periodically. When you reconnect and resume, your previously saved answers will be intact. However, the exam timer continues while you are offline.
Payments
We accept UPI, Debit/Credit Cards (Visa, Mastercard, RuPay), Net Banking, and popular wallets. All transactions are secured by our payment gateway partner.
No. The price shown on the course page is the final price you pay. GST is included unless stated otherwise.
Refund requests submitted within 7 days of purchase and before accessing more than 10% of the course content may be considered at our discretion. Contact us at support for refund inquiries.
On the payment/checkout page, enter your coupon code in the "Apply Coupon" field and click "Apply". The discount will be reflected before you complete the payment.
Yes. We do not store any card or payment details on our servers. All transactions are processed through PCI-DSS compliant payment gateways.
This is rare and usually resolves automatically within a few minutes. If access is not granted after 30 minutes, please contact us immediately through the Contact Us page with your transaction ID.
Technical
We support the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the best experience, we recommend using Google Chrome.
Ensure your browser is up to date and you have a stable internet connection. Try disabling browser extensions or switching to a different browser. If the issue persists, contact support.
Check your spam or junk folder first. If you still do not see it, try resending the verification email from the login page or contact our support team.
Yes, you can access your account from any device. However, simultaneous logins on multiple devices may be restricted for security purposes.
Try clearing your browser cache and cookies, then reload the page. If the problem continues, try a different browser or disable any ad-blocker extensions.
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Our support team is ready to help. Reach out and we'll get back to you within a few hours.