Refund Policy – Vidyardhi – AP & Telangana Competitive Exam Preparation

Last updated: May 20, 2026

Overview

At Vidyardhi – AP & Telangana Competitive Exam Preparation, we strive to provide quality online examination services and a smooth user experience. Once a user successfully purchases any test series, mock test, subscription, or study material on the platform, the payment will generally be considered final and non-refundable.

Important: By completing a purchase on Vidyardhi – AP & Telangana Competitive Exam Preparation, you acknowledge that you have read and agreed to this Refund Policy.

Exceptional Cases for Refund

Refunds may be provided only in the following exceptional cases:

Multiple payments for the same service — if you were charged more than once for the same purchase due to a technical error.
Payment deducted but service not activated — if your payment was successfully processed but you did not receive access to the purchased course, exam, or study material.
Technical issues from our platform side — if a verified technical error on Vidyardhi – AP & Telangana Competitive Exam Preparation continuously prevents you from accessing the exam or service you paid for.

Change of mind, accidental purchases, or dissatisfaction with content quality after access has been granted are not eligible for a refund.

How to Request a Refund

Follow these steps to submit a refund request:

Raise a request within 7 days Refund requests must be submitted within 7 days of the transaction date. Requests raised after this window will not be entertained.

Contact our support team Email us at info@vidyardhi.in or use the Contact Us form with the subject line "Refund Request".

Provide payment details & proof Include your registered email address, transaction ID, date of payment, and a screenshot or proof of the transaction.

Await review & approval Our team will review your request and verify the details. Vidyardhi – AP & Telangana Competitive Exam Preparation reserves the right to approve or reject refund requests based on verification and platform policies.

Refund Processing Timeline

Once a refund is approved, the amount will be credited back to the original payment method. Below is the expected timeline:

Request Window

Within 7 days

Review Period

2–3 business days

Refund Credit

7–10 business days

Approved refunds will be processed to the original payment method (UPI, card, net banking, or wallet) within 7–10 business days after approval. The exact time may vary depending on your bank or payment provider.

Our Rights & Discretion

Vidyardhi – AP & Telangana Competitive Exam Preparation reserves the right to:

Review, approve, or reject any refund request based on verification findings and platform policies.
Modify or update this Refund Policy at any time. Changes will be effective upon posting to this page.
Suspend or terminate accounts found to be misusing the refund process.

Have a refund query?

Contact our support team within 7 days of your transaction with your payment details and we'll help you out.

Contact Support →